How to Pay for Japanese Concert/Event Tickets

You successfully registered for your own Ticket Platform account following our previous post instructions and you were lucky enough to have won the ticket ballot! Now you need to pay for the tickets, but how?

Credit Card

First, let’s get this method out of the way. If you had this method available, you probably would not be reading this page in the first place. If you are lucky enough to have a Japanese Bank issued credit card, then the ticket platforms would accept it and end of story.

ANA Pay / LINE Pay

I believe some of these work, but as of Sep 2024, already heard that there are some upcoming changes that might make these methods not possible soon (some platforms adding requirements to the 3rd party credit card issuers starting Oct 2024 and LINE Pay ending service by April 2025).

As such, unfortunate foreigners not living in Japan, like you and I, are probably only left with…

Convenience Store Payment (Konbini / コンビニ) Method

How this works is basically just go to the convenience store to pay using a code that they issue to you when they notify that you won the ballot. Simple enough? Well… it is the simplest method, but typically they only give you a few days from ballot result to payment deadline. If you cannot pay in Japan at a convenience store before then, your ticket chance will be lost. Usually the ballot results is at least a few weeks to a month before (could even be like half a year before) the actual concert, so it is extremely difficult for you to be in Japan for this.

There are services online that charge you a service fee for paying on your behalf, but I must remind on the possible risks:

  1. Scammer take your money and run, or
  2. Scammer actually pay for the ticket, even send you a photo of the receipt with the claim code, BUT near the date of the concert, they print the ticket out for themselves before you could print it

For risk number 2, if you selected smart ticket (スマチケ), then this risk can be avoided, since once they paid for you, then the ticket cannot be printed out and will only appear in your app.

Helped fellow fans pay for their tickets. They were ecstatic to be able to watch LiSA concert for the first time. Note that tickets have a code to redeem and print near to concert date for non-smart tickets
Smart Tickets do not have the code to redeem / print the tickets and hence you can avoid the Risk Type 2 mentioned above
Upcoming concert payment where I will go watch LiSA in December 2024 (non-smart ticket)
Upcoming concert payment where I will go watch LiSA in December 2024 (Smart Ticket)

Things to take note:

  • You don’t need to get the actual receipt after payment. Just need the code.
  • Make sure you don’t lose the photo of the code since you shouldn’t expect the person paying for you to keep the receipt for half a year.

How to print:

If you see the receipts above, you can see that the window to allow printing is only 1 or 2 days before the event starts. During that period, you can go to the convenience store chain allowed during your ticket purchase (e.g. Lawsons, Family Mart, 7-Eleven) and just enter the code into the machine located inside the store. If you really get stuck, just try to find the staff when they look less busy and show them the photo and they should be able to help you when they are less busy. Please be patient though if they are the only staff there since we are asking for help and they could be very busy. Although the machines tend to have an “English” button but some of the modules are not available once you switch over. I took some photos of the interface for your advance reference first before you go to Japan.

Machine in Family Mart for printing the tickets
FamilyMart – Main Menu – Select チケット (Tickets)
FamilyMart – Big Left Button is for Searching for Events / Big Right Button is for paying for your tickets
FamilyMart – Payment via Cash / FamiPay / CreditCard
7Eleven – Machine in 7Eleven for Payment
7Eleven – Select チケットぴあ (Pia Tickets) to proceed for payment

Incidentally, you will normally only get to know your allocated seat at that time. Adds to the excitement, right? (I sincerely pray that I can get a seat close to the stage this coming December!!)


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